Account Help

How to Set Up Your Account

Please find below Step by Step Instructions on how to set up your account, get a free quote, purchase new insurance or renew your policies with NCG's Homeschool Insurance Solutions Program.

Step 1: Create An Account

Click the 'Apply for Insurance' button to access the portal.

APPLY FOR INSURANCE


To create an account, select "sign-up," enter your email address and create a password of at least 6 digits. Any combination of letters, capital letters, numbers, and special characters is allowed. Then click NEXT. As soon as you have completed this step, you will receive a confirmation email with a link to access the portal at any time. If you forget your password, follow the on screen instructions to reset it.

Note: If you are renewing your policies, please DO NOT PROCEED in creating a new account. You will need a custom link to access your renewal. Please contact NCG Insurance to obtain this link.

Step 2: Group Information

After you have set up your account login, you will be directed to the Group Information page. (Even if you are only looking for a quote, you still must go through the Group Information set up page. The type of group selected will determine the rates.)

  1. Please enter the name of your homeschool co-op or group. You will also enter your name, mailing address, email address, and phone number. The information you provide during the enrollment process will be printed exactly the same way on your policies. Be sure to include proper capitalization and punctuation as you would like it shown on your policies.
  2. Add yourself as Primary Authorized Contact - Enter your name, email address, and phone number (no dashes). If desired, you may also add a second authorized contact. This is optional. Simply enter their name, email address, and phone number by following the on screen instructions.

After all group and authorized contact information has been entered correctly, click Next.

Step 3: Select “Purchase Insurance”

Your group name and contact information will now be visible in the portal. Select the BLUE Purchase Insurance button to begin your quote/renewal process. Even if you only want a quote, you must continue through the Purchase Insurance page to see the rates. When you select the BLUE Purchase Insurance button, you will be directed select your group type.

Step 4: Select your Group Type:

  • HSLDA Discount Support Group – This group type requires you to have a 6-digit Group Discount # through the Home School Legal Defense Association (HSLDA). This is not your personal HSLDA membership #. If you a renewing your policies and do not know this number, please contact Darren Jones for assistance. If your group has at least 10 families, you qualify for this free group discount program. Click here to view additional information or to sign up. (Your 6-digit discount code will be required in order to purchase coverage.) The minimum savings is $150!
  • Classical Conversations – This group type is for Director run Classical Conversations Communities. A discount is automatically applied online when you purchase coverage.
  • Classical Conversations Practicum Day Camp - This coverage is similar to an event policy, but tailored for area and sales reps who provide day practicum/workshops/training for homeschool group directors.
  • Other Homeschool Support Groups or Co-Ops – This group type is for all other groups that do not qualify or wish to join the HSLDA Group Discount program or Classical Conversations program. This is for groups that do not fall into one of the other categories.

Once your group selection has been made and email associated with your account confirmed, click Next.

Step 5: Policy Details

You will notice Coverage Limits broken down into 3 categories: Accident Medical , General Liability and Abuse & Molestation Coverage. This is our starting coverage package for all groups. As you proceed in filling out the information requested in this section, (e.g. number of participants, different types of activities your group will participate in, and any extra coverage you may need) these limits will adjust accordingly and the plan overview will reflect these changes of your total premium cost.

  1. Policy Effective Dates - If this is your first time purchasing insurance, your coverage can begin immediately! Or, you may select an alternate date up to 90 days in advance. All policies are for a full 12 months from the start date.
  2. Group Membership Information -
    1. Participants age 3-18 – This is the where you will enter the current or anticipated enrollement for the policy term you are requesting. Children under 3 years old are not included in the Accident Medical Coverages. If these children attend with their parents, they remain the responsibility of the parent they attend with. (If needed, nursery coverage can be obtained by selecting nursery care in the section below.)
    2. Non-employee Teachers & Tutors - These individuals provide educational instruction for which there is no renumeration from your group.
    3. Volunteers - Volunteers are individuals not providing educational instruction and not receiving financial compensation from your group, but assist in covered educational activities.
  3. Nursery Care - Children under 3 years old are not included in the Accident Medical Coverages. If these children attend with their parents, they remain the responsibility of the parent they attend with. If nursery care will be provided for children, this coverage is needed.
  4. High-Risk Activities - Carefully read all the of the activities in the list and select any that your group will participate in and needs coverage for. If any of the activities on the list are selected, we will need to quote that for you separately. Your application will not be able to be completed until that quote has been processed. If none of those activities applies, select "Coverage is not needed for these activities."
  5. Premises Security - Select any security measures used at the location most used by your organization.
  6. Are you obligated to name any organization as an “additional insured?” - If you are obligated to name any entity as Additional Insured under your General Liability policy, complete this section. Typically this would be the church or facility where the group is meeting. These are only required if the venue is requesting it of you, otherwise they are not needed.
  7. Has the group or co-op had any claims (such as acccidents, injuries, or lawsuits), including any allegations of abuse in the past 5 years? - If not, or if this is a new group, select NO. If you have, select YES and enter the appropriate information.
  8. Choose the Abuse & Molestation Limits
    1. The policy automatically includes coverage for Abuse & Molestation with limits of $100,000 each incident, and $300,000 Aggregate. This is included with the rates shown on the right side. If you choose this option, then simply skip the Abuse and Molestation section.
    2. You may increase the coverage to $1,000,00 each/aggregate for an additional $350. If you select this option, you must also verify the three additional provisions shown on the screen. Note, this will increase the premium on the left side by $350.
  9. Umbrella Coverage
    1. Your policy includes General Liability Coverage of $1,000,000 each occurrence and $3,000,000 aggregate. Umbrella insurance provides additional liability coverage above the General Liability limits on your policy.
    2. You may add a $1,000,000 Umbrella policy for total General Liability limits of $2,000,000 Each Occurrence and $4,000,000 Aggregate. The additional premium for a $1,000,000 Umbrella is $1,000. Note that the Umbrella policy excludes coverage for Abuse or Molestation.
  10. How did you hear about us? - Please let us know how you found NCG's Homeschool Insurance Solutions Program.
  11. Acknowledgements & Sample Waivers
    1. There are two acknowledgements at the bottom of this page. Both must be checked in order to proceed with your purchase.
    2. Sample waivers are available in the helpful links section below.
  12. Purchase - Purchase your policy by selecting the BLUE "Pay with Card" button.
    1. We are only accepting credit card and debit card (with Mastercard or Visa logos) payments at this time. If you are not ready to purchase the policies, or if you were only looking for a quote, simply exit out of the browser. You may log in at any time to re-quote and purchase the policies.

Step 6: Download your policy documents.

    1. Once you have completed the credit card payment, your policy documents are available immediately in the portal. Scroll down to locate the PDF files. You may click, download, and save these to your computer.
    2. Additionally, they will automatically be emailed to you, along with a receipt for your purchase.
    3. If there are any errors on the policy documents (e.g. incorrect mailing addresses or typos) when you processed the enrollment, please contact NCG's Homeschool Insurance Solutions at homeschoolsupport@ncginsurance.com to make changes.

Frequently Asked Questions:

(1) I can't get into my account.

  • First, be sure that you are entering the current email address on file for your group's account.
    • If you are a new director and haven't received confirmation that the email address was updated, it will likely be the prior director's email address.
  • If you do not know the email address of your group's account, you will need to send an email to homeschoolsupport@ncginsurance.com with:
    • Your group name as it appears on the policy
    • Your group BP# (this is located on the certificate of insurance)
    • Your full name, address, phone number, and email address.
  • *Please Note - The effective date has to be current or ahead.

*The email address you provide will be where the renewal link and policy documents will be sent. This email address will also be your username.

(2) I am a new director. How do I change the director over to myself?


  • Do you have access to login into the group’s account?
    • NO:
      1. First, be sure that you are entering the current email address on file for your group's account.
      2. If you do not know the address of your group's account, you will need to send an email to homeschoolsupport@ncginsurance.com with:
        • Your group name as it appears on the policy
        • Your group BP# (this is located on the certificate of insurance)
        • Your full name, address, phone number, and email address

*The email address you provide will be where the renewal link and policy documents will be sent. This email address will also be your username.

    • YES
      1. Once logged into the portal and on the Group Information page, select “Change Contact Information.”
      2. Enter the new leader’s contact information and click “Next.” The leader change will be submitted for review and the new leader will be notified upon approval.
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