Renewals - FAQs

I am a new director. How do I change the director over to myself?

  • You will need to send an email to with:
        • Your group name as it appears on the policy
        • Your group BP# (this is located on the certificate of insurance)
        • Your full name, address, phone number, and email address

*The email address you provide will be where the renewal link and policy documents will be sent. This email address will also be your username.

I want to renew my policy, but my enrollment numbers are expected to change from last year. I need to update them first. 

    • Use your best estimate for your upcoming school term’s expected enrollment. If your numbers grow as the year progress, simply contact us to update your enrollment numbers.
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